giant eagle complaints giant eagle complaints

I would like to see her position taken away from her transferred or fired she is a very snobby rude loud and rude, I went giant eagle to pick up some wine 5:45 pm. Submit a complaint and get your issue resolved. Mandates are NOT law! Desired outcome: (419 . I ordered a cake online for my sons 6th birthday on tiesday I got an email saying the bakery accepted my cake and will be in contact with me if they have any questions on Thursday well today is the Saturday of my sons birthday and at 730 in the morning I get a call from the bakery saying it was my fault for something I didnt do they they couldnt make my cake when I am suppose to be picking up said cake at 9am so 1 hour 30 minutes before I am suppose to pick up this cake they called me to tell me they are not making it after they sent me the email saying my order was accepted Thursday now I have to hurry and scramble and try to get another cake Ive been having cakes made at giant eagle since I was a little girl I am 33 years old so over 25 years of my life my family and Ive been getting cakes from giant eagle and this incident here I will never for the rest of the time I am alive spent any money at any giant eagle establishment. She rudely told me to re-up order my food and wait in line again. Featured Giant Eagle complaints Giant Eagle - Cooked chicken I ordered 2- (100 piece cooked chicken)for a post funeral family & friends gathering or repass. Unknown, 2 Complaint(s) Verification can help ensure real people write reviews about real companies. So I have called repeatedly and was told the discount would be added, but it never has been. Working hours Thu 6:00 am - 10:00 pm Tue 6:00 am - 10:00 pm Wed 6:00 am - 10:00 pm . I look forward to my perks and using them when I can get a full tank of gaswhich I have been doing for years. i do the shopping for the household,he picked ip the advantage card. Consumers complaining about Giant Eagle most frequently mention customer service problems.Giant Eagle ranks 114th among Grocery sites. 8% of Giant Eagle employees are Hispanic or Latino. I got a scratch off and wanted to cash it in the guy behind counter said to scan it on the machine and bring paper to him that was no problem. The organic section isn't huge at this store. Help even if you are not a cashier, you work for GetGo! because most of these people are the same ones that don't wear a mask in public and are just using COVID an excuse to be lazy and be an $#*! Accordingly to the app, my cards had $100, but when I went to use them the cashier told me that they were of a zero balance. [To assist us in bringing this matter to a close, we would like to know your view on the matter.] Giant Eagle Company. I hard getgo higher up boss dont care give 2 unpaid 15minuts brake and 30minuts lunch. This happened on November 6th, 2022. at around 1600. Their last call they said they had to talk to the pharmacist that did the transaction and they would return our calls, but never did. Even the cheapest of car wash. Submit a complaint and get your issue resolved. HIGHEST PRICES ANY WHERE! Giant Eagle Company. In recent years they've started carrying more organic and vegetarian products, which is great. I and others I've seen pick up the paper bags and the handles tear; bag falls. I like that i get discounts on gas when i shop. They never want to cut the meat that's available. Flu shots are only available from 10a-6p. I placed an online order on December 23, 2022. Unfortunately, I collect s.S. Their were no signs and so i stood in the pick up line for 15 minutes just to find out i needed to be in the drop-off line. I won't visit this location till this situation is taken care of and there are several other employees that have noticed his horrible hygiene and well. Nov 25, 2022, 12:13 PM PST Get the food ad on the mailers. Second, the hot mocha was not hot in the slightest, but the issue was the iced coffee. I received an e-mail that convinced me that Giant Eagle is not sorry for the racism committed against African Americans in your stores. Giant Eagle Pharmacy offers consumers convenient options when it comes to filling and refilling prescriptions and specialty pharmacy needs. Although I very much appreciate a wheelchair that I can put my mother in (the only way she can shop) it has become dangerous. I do not like going to this Giant Eagle! Disability and food assistance, so every penny counts. Find 477 listings related to Giant Eagle Grocery in Washburn on YP.com. Desired outcome: I did. This was about 6:30pm. Your answers will help us bring you a fresher, friendlier and more convenient experience every time you shop. I took the paper back to Giant Eagle the next day and they told me that it was an edible image on the cake. Kitchen employees told me to go to cashier to have it removed. A multibillion dollar company has scammed a consumer out of $200 Desired outcome: I let her know I have health issues so can't wear one. They are not authored by Glassdoor. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. The kitchen manager needs fired. ) Giant Eagle, the store lead is a creep too. The wedge-tailed eagle (Aquila audax) is the largest bird of prey in the continent of Australia.It is also found in southern New Guinea to the north and is distributed as far south as the state of Tasmania. Customer Reviews are not used in the calculation of BBB Rating, i called giant eagle today at 1pm i asked to fill my meds, he called back and left a message and stated only one could not be refilled, and that they must call my doctor, however when i arrived to pick up my meds, they only had one ready, i stated where is my vitamin b vitamin d, metropol and my blood pressure meds, i went back and forth with them and Phil and Annie are telling me that i have not filled any of my medication since January 22, 22, i advised them that i have filled with then for 15 years and i have always filled my meds every 30 days, they told me i was lying, i then begin recording them, then she finally says you filled in 10/22, i said okay i received a 90 day supply, however all my scripts per them had expired, so why did they not reach out to my doctor to renew my meds, the pharmacy tells me the only way she can find my meds is if I have the rx number and can i look for it, i said that's not my job, i said can you give me a couple of pills because my blood pressure is high and i do not feel well, she refused to give me a couple of my blood pressure meds, I said to Annie this could prevent me from having a stroke or heart attack and she refused. Terrible customer service. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. I have already stopped shopping here except for a quick stop because the prices are so high but i guess the money i spent in overpricing i can spend a little of that and make the extra 3 mile trip to Shop-n-Save. The associate was extremely rude to me. Everytime I go through it a shift manager has to come over so I can complete my transaction cause your system is so flawed. 228 in Cranberry Township PA (the one by Target not out toward Mars). I picked up my groceries and went home thinking nothing of it but later on that day I realized I was billed twice. I am extremely dissatisfied with the service provided to me today. I think i talked to a team lead? A store associate called me at 7:40am to ask for substitutions and also for any additional items. I'll go to Kroger's from now on. User; Business User; . It's a Prescription called in by a medical professional Stating to be filled on that purchased a package of apple and cherry turnovers. It's a stupid idea to stop the weekly mailers. Can you imagine what I think you can do with this lousy idea?! The business became a success, and by 1928 there were 125 stores established. How do I get to use my car was pass now that I lost the sticker before I was able to put it on the windshield, cashier tried to fight my husband in from of the people, Read full review of Giant Eagle and 1 comment, 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. Giant Eagle Grocery Store Hours and Location info near Indianapolis. I even told her i had to get out of my vehicle with a new diagnosed spine issue, of which i was there trying to get my first prescription, and had to wave the 6 cars behind me that the drive thru was closed. They were absolutely the worst. Also, why did i not earn perks on Dec. 17 and Dec. 22? I completed the online form prior to presenting at the Giant Eagle Pharmacy on Interchange Road in Erie PA, where weekday pharmacy hours are 8a-8p. Never had such a bad experience before. An item had part of the label ripped off of it which had the bar code on it. Procedure is simple and painless and the staff is ALWAYS pleasant. Then i was told i needed to spend $30 in 1 trip and $150 in total for the month. Great service on Curbside Pickup in Erie! And bugs. DOWNLOAD OPTIONS download 1 file . another time i waited a while in the selfcheck line got up and was told i cant use it cuz i dont have a advantage card! Since the COVID 19 crisis began, I have noticed that the employees at Giant Eagle have surpassed their typical miserable service. Or does that all fall on computers today? My mother and her friend reached out to Lyft first, but due to the fact it was purchased through Giant Eagle they referred her back to the store. Regards, It doesn't matter what department you shop in, employees are extremely rude, could care less about customers and are rude, obnoxious and can't think ahead to prepare for bakery or deli goods after a holiday. 1. all that "but COVID" bull$#*! It was never added on. Kroger's parking lots are always full. Giant Eagle reviews & complaints. Of the others, I choose G.E. Its absolutely disgusting how youre employees treat their customers, an absolute disgrace and unethical! Spacious and very clean store. 6930 West Central Ave . The last time I purchased Giant Eagle Pasteurized Half and Half, it was $3.79 for a half gallon. It goes against our guidelines to offer incentives for reviews. So Giant Eagle, who sold me an unusable card, refuses to help me and punted me back to Columbia who also refuses to help me. Good MorningThe consumer's request was filled in December, however, it appears they never received it. The 3 associates who weren't busy but socializing, didn't want to cut the meat at 5:00pm and asked me did I want an order. Columbia Sportswear Submit Call Comment; Contact; Support; Blog; Press; Carriers ; Sign Up / Login; Search Results for Giant Eagle Pharmacy. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. I got it back in a hot cup and thought oh ok maybe its iced in this mug, because I had seen the guy get ice. . Only complaint is the pricing is high, occasional specials are good value, but by and large you can always find the standard staple groceries for less money elsewhere. GAS. Country fried steak & eggs were. I flipped. Giant Eagle has extremely terrible customer service. Last friday, I placed an order for pickup at Giant Eagle. i don't have a complaint as much as need advice. Disgusted I found a grey looking mealworm. On 11/25/22 I purchased a Columbia gift card from giant eagle for $139.99. 5.0. The Pharmacist & Staff are very professional & friendly. Why I constantly continue have this on going issue with this pharmacy has be baffled? When prescribed an injectable medication it is obvious that needles should accompany the medicine, Right! GE card number 78012 Giant Eagle and Toronto-based Flashfood launched the program at 34 locations in 2021. Hello ********* Observed Chicken breading room equipment, in deli area, with an accumulation of dirt, food residue, slime debris on floorracks shelves non-food contact surfaces. As a public service if you are unable to serve your customers to the best of your ability and abide by the law, then you deserve to be shutdown and go bankrupt. I ordered 2-(100 piece cooked chicken)for a post funeral family & friends gathering or repass. Branch address 2840 Washington Rd, Canonsburg, PA, 15317, US. Phone number +1 412 914 0830. I took a brand new jacket to their dry cleaners, the stain was small when i brought it in, when I came back for it the stain had spread and made worse. If I got a dollar for every entitled customer I had to shop for I'd probably be as rich as Jeff Bezos. I have 3 children ,2 of which are very sick . We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Giant Eagle. Columbus ,ohio. For further assistance, please reach out to them directly. What they do NOT tell you is that now, if you buy one, it's down to $1.25! " Low pay, high amount of turnover " (in 93 reviews) " No cons, worked 6 years as a cashier, no complaints no regrets, miss those days and evenings working at Giant Eagle " (in 74 reviews) More Pros and Cons. Regina Zajac, [protected] [protected]@zoominternet.net. The program was launched at 34 locations in 2021. This is unacceptable. If I had of known that it was spayed on a piece of paper (edible or not) I would have NEVER ordered it. i purchased unlimited carwash as a Christmas gift and she lost it before putting it on the car. I purchase gas food and liquor here often but honestly Im so mad that I will probably never return. Desired outcome: The language that was heard today with the front of the store staff was horrible. Weather or not she was a manager or a cashier she should have been helping due to the very large volume of people. Thank you. In Giant Eagle (I prefer to call it Giant Vulture), you get these ads saying, for example 'Buy 4 for $5 - before was $1.79 each'. As with every shopping trip I informed the cashier that I would be using an ebt card and a cash card. Branch address 1300 Country Club Road, Monongahela, PA, 15063, US. Ive talked to several managers ,I have written everybodys name down and I even spoke with giant Eagles corporate office . I will NEVER walk in a Giant Eagle again! Its unbelievably immoral and despicable! I went today 6-2-2021, asked for short ribs. Very disappointing. And because of this despicable harassment and discrimination, I will be filing a discrimination/harassment complaint to the Ohio attorney general, Better Business Bureau, and Ohio Civil Rights Commission! The digital coupons are not customer friendly. The woman took the product and did not apologize for the inconvenience scanned a similar item and told me the item that had damaged packaging.was going home with me. My desired outcome would be a refund, but since I don't have the receipt, that probably isn't possible. 1. Submitting a response indicates a willingness to work with customers to make things right. Giant Eagle, Inc. Giant Eagle, (store #4029). This is unacceptable. I would like an email sent to my email address [protected]@gmail.com so that I can explain further on how rudely I was treated, and I did not appreciate it. Put prices on product instead of bar code or make sure bar code is right. This issue will most likely cause me to switch pharmacies and make sure my family and I never to use giant eagle pharmacy due to the lack of friendly customer service and constant stocking issues. Absurd! Desired outcome: Store associate did not receive full count of prescription, doesn't listen to emploeeys side of complaint, cashier tried to fight my husband in from. It's so fast and easy. I wanted 2.5lbs nav-opener. This is the Lancaster Ohio store. I went to get a replacement today and it was almost $200. At Giant Eagle, our Refrigeration Technicians are at the heart of keeping every supermarket, GetGo and warehouse running smoothly and coolly by ensuring the HVAC, food and beverage equipment, soda machines, and so many other pieces of equipment are running efficiently. Another rep told me it's a health insurance issue that they can't do anything about. Share your photos and videos with others to prove the truth of your words. Publication date 2014-01-24 Topics Giant Bomb, Quick Looks. Poor quality produce for the price It doesn't matter what your policy is on masks, you still have to abide by the ADA law and the Civil Rights Act of 1964. Thank you. As a matter of policy, BBB does not endorse any product, service or business. Recent Google Reviews. Desired outcome: The attendant looked to find it in the car wash and could not. It was a gift for a friend who's car had been taken to the repair shop for an indefinite period of time. - giant eagle chicken salad & giant eagle salsa, I new package if and when they come into the store, Car wash on Rt. They said the move has diverted 350,000 pounds of food from reaching landfills about 130,000 meals. I'm not expecting any compensation because I cannot provide the evidence, but I did want you to know about my disappointment. I like the meat because it's fresh but with these prices, I can't see paying for bags that don't hold up til you get out of the store. Not sure- was a huge waste of my time, 8 o'clock coffee priced on sale at $14.99 on shelf. The quality control of your produce does not exceed healthy expectations by your customers. We apologize for any inconvenience that hasoccurred.If you have any questions, please feel free to contact me.Very truly yours,Giant Eagle. A guy with a strange accent was very rude and started to yell at me. December 19, 2022Better Business Bureau520 E Main Street, Suite 100Carnegie, PA 15106*** ********* *** ********This letter is in response to the complaint submitted by *** ******** *******regarding a giftcard purchased for Columbia. Oh and by the way, they have been shopping there under the same circumstance s for the last 3 months! Sitejabbers sole mission is to increase online transparency for consumers and businesses, Sitejabber has helped over 100M consumers make better purchasing decisions online, Suspicious reviews are flagged by our algorithms, moderators, and community members. More or less told tough. The Giant Eagle Grocery App is the best tool for online and in-store shopping and saving! Extremely poor customer service at #43 township of pine market district. The pin is required for an online purchase, and I do not have a Columbia store locally. I noticed while ringing up the price, was 7.49 not the sale price of 5.99the male attendant came over i told him the problem and he ran off no explanationin the meantime several minutes later another male attendant asked if he could help? Ive had to cancel scripts and have them sent to other pharmacies as well on several different occasions. I. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Giant Eagle. Early History. good bye giant eagle. 54% of Giant Eagle employees are women, while 46% are men. Job Work/Life Balance Giant Eagle reviews & complaints 193 complaints 7 resolved 186 unresolved File a complaint Table of contents Claim listing Follow Share Complaints Contacts Resolved "medication" Resolved Resolved Resolved "check cashing" Resolved Giant Eagle reviews 193 G GaryD163 of Butler, US Feb 09, 2023 4:50 pm EST Verified customer Featured review You're always welcome here Our only son was born @ Magee Womens Hospital in Pittsburg . This complaint was posted by a verified customer. No courtesy phone call from this pharmacy to even tell me of this change whatsoever. Giant Eagle Pharmacy caller complaints. Look at your competition! Customer service transfers my calls around and it seems as though nobody can explain my transactions or what could have happened. I STOPPED SHOPPING HERE During the pandemic because prices are so high! I had to go to Kroger to get a cake for my granddaughter. My personal shopper ignored my requests for subbing the chicken I ordered ONLY if it was same price per pound. So they trick you into thinking you must buy a lot to get a discount, but that's not true. As I cant see how I am the only person experiencing this problem. We pulled up behind a car and waited 20 minutes! This will surely increase the credibility of your complaint. That they deliberately don't care to abide by the ADA law, or the Civil Rights Act of 1967. Then, i went in. Never go there again! Prices are lower and bags are plastic. We have had many cakes from Giant Eagle and never had a problem like this. Highly disappointed! It's already been renovated so I guess bringing back products that are no longer sold. GIANT EAGLE, INC. in Alhambra, CA | Company Info & Reviews Company Information Sponsored Links Company Contacts MING LANG JAN Chief Executive Officer 200 S Palm Ave Alhambra, CA 91801 Reviews Write Review There are no reviews yet for this company. Branch address 3239 Washington Pike, Bridgeville, PA, 15017, US. First off the staff should at least attempt to look busy but there are little ears everywhere. I new package if and when they come into the store, I went through the car wash yesterday July 10, 2022 and the washer latched onto my drivers side mirror and ripped off the back of the mirror. Customer care is no care Good meat but bags break and prices are too high, Wide selection, pretty good produce and meats, average quality store brand items. Total waste of nearly $10. I sat yesterday for almost an hour listening to their music and right at this moment I am still on the phone once again listening to music for a half hour and still waiting. Wasn't willing to help and nor was her co-worker Sandy. When we cut into the cake that evening and served several pieces, people where complaining that they where eating a piece of what looked to be paper. ALDI BEATS THE PANTS OF YOUR STORE PRICES AND SERVICE! Check out charged $16.99.